Administrative Staff - Customer Service & Office Support

Join Sejati Group as an Administrative Staff and play a pivotal role in ensuring smooth office operations and exceptional customer service. This position offers a dynamic work environment where you will manage communications, data, and administrative tasks with precision. Located in Cisauk, Banten, you'll be part of a growing company committed to excellence and innovation.

As an Administrative Staff, you'll handle a variety of tasks daily, including managing customer inquiries, coordinating with internal teams, and maintaining office records. You'll use tools like Microsoft Office Suite, Google Workspace, and CRM systems to streamline processes and enhance productivity.

This role is perfect for someone looking to grow within a supportive and forward-thinking organization. Sejati Group values its employees and offers competitive benefits and opportunities for professional development.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Manage and respond to customer inquiries via email, phone, and chat.
• Coordinate with internal teams to ensure seamless communication and data flow.
• Maintain and update office records and databases.
• Handle administrative tasks such as scheduling, travel arrangements, and meeting logistics.
• Use Microsoft Office Suite and Google Workspace to create and manage documents, spreadsheets, and presentations.
• Utilize CRM systems to track customer interactions and support sales teams.
• Assist in organizing and managing office supplies and inventory.
• Ensure compliance with company policies and procedures.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Minimum 2 years of experience in administrative or customer service roles.
• Proficient in using Microsoft Office Suite and Google Workspace.
• Familiarity with CRM systems such as Salesforce or HubSpot is a plus.
• Strong communication and interpersonal skills.
• Attention to detail and organizational skills.
• Ability to work well under pressure and meet deadlines.
• Bachelor's degree in Business Administration, Administration, or related fields is preferred.
• Fluency in both written and spoken Indonesian is required.

🛠️ Keahlian

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