Digital Operations Administrator - PT Megah Dekorindo Indonesia

Join PT Megah Dekorindo Indonesia as a Digital Operations Administrator in Palembang and take the lead in managing our digital workflows with efficiency and precision. This role offers a competitive salary, comprehensive health insurance, and a chance to work in a dynamic environment that values innovation and excellence. As a Digital Operations Administrator, you will be at the heart of our operations, ensuring that our digital systems run smoothly and effectively.

PT Megah Dekorindo Indonesia is a leading player in the interior design and decoration industry in Palembang. With a strong commitment to quality and customer satisfaction, we are dedicated to creating beautiful and functional spaces that enhance our clients' lives. In this role, you will have the opportunity to contribute to our mission by managing our digital operations, which are crucial to our success.

Daily, you will be responsible for overseeing our digital workflows, including our CRM system, email marketing campaigns, and website management. You will work closely with our sales, marketing, and customer service teams to ensure that our digital tools are used effectively and efficiently. This role requires a proactive and detail-oriented individual who is passionate about digital operations and has a proven track record of success in a similar role.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize our CRM system, Salesforce, to improve customer relationships and sales performance.
• Oversee email marketing campaigns, including design, scheduling, and performance analysis using tools like Mailchimp and HubSpot.
• Ensure the smooth operation of our website, including content updates, SEO optimization, and technical support using WordPress and Google Analytics.
• Coordinate with the IT department to troubleshoot and resolve any digital issues that may arise.
• Monitor and report on the performance of our digital tools and workflows to identify areas for improvement.
• Provide training and support to team members on the use of our digital tools and systems.
• Stay up-to-date with the latest trends and best practices in digital operations to ensure that we are always ahead of the curve.
• Collaborate with cross-functional teams to align digital strategies with overall business objectives.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 3 years of experience in a similar role, preferably in the interior design or decoration industry.
• Proven experience with CRM systems, particularly Salesforce.
• Strong understanding of email marketing tools such as Mailchimp and HubSpot.
• Proficiency in website management and SEO optimization using tools like WordPress and Google Analytics.
• Excellent communication and interpersonal skills to work effectively with cross-functional teams.
• Detail-oriented and proactive approach to problem-solving and task management.
• Certification in digital marketing or a related field is a plus.

🛠️ Keahlian

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