Operational Manager - Coffee Shop

PT Kultur Kesayangan Indonesia is seeking a dynamic Operational Manager to lead our coffee shop in Jakarta Raya. This role offers a unique opportunity to drive operational excellence, enhance customer experiences, and foster a high-performing team in a vibrant setting.

As an Operational Manager, you will oversee daily operations, manage staff, and ensure that our coffee shop meets the highest standards of quality and service. You will work closely with our team to streamline processes, optimize inventory, and implement best practices to enhance efficiency and profitability.

Join us and be part of a company that values innovation, teamwork, and excellence. We offer a competitive salary and a supportive work environment to help you grow both personally and professionally.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations of the coffee shop, ensuring smooth and efficient service.
• Manage and train staff to maintain high standards of customer service and product quality.
• Monitor inventory levels and implement ordering systems to optimize stock.
• Develop and implement operational procedures to improve efficiency and productivity.
• Ensure compliance with health and safety regulations and food safety standards.
• Analyze sales data to identify trends and make data-driven decisions.
• Collaborate with the management team to develop and execute marketing strategies.
• Foster a positive and inclusive work environment that encourages teamwork and innovation.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in operational management within the hospitality industry.
• Proven experience in managing staff and driving operational excellence.
• Strong knowledge of coffee shop operations, including brewing methods, inventory management, and customer service.
• Excellent communication, leadership, and problem-solving skills.
• Proficiency in using POS systems, inventory management software, and other relevant tools.
• Ability to work well under pressure and meet deadlines.
• Familiarity with local regulations and standards in the hospitality industry.

🛠️ Keahlian

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